The Snowdrop Merchant Reconciliation System, helps to make “messy” transaction data clear and easily understood. Our solution is designed to help Fintechs, Digital Banks and Traditional Banks to both provide a better user experience and to save on customer service costs.
Thinking on the consumer, it results in a better user experience from reduced anxiety around transactions. It also increase engagement with the customer application or website.
Merchant Reconciliation System ensue cost savings from reduced contacts with the customer service function as well as reduced chargebacks from unrecognised transactions. For banks with physical branches, reducing the number of customers visiting the branches has benefits in terms of both operating costs and wait times for customers.